Cloudways vs Hetzner

Cloudways is strongest for WordPress agencies. Hetzner is strongest for budget-conscious developers. Here's how they stack up on price, uptime, and support.

Feature	Cloudways	Hetzner
Starting price	$0.03/mo	$0.6/mo
Best for	WordPress agencies E-commerce (WooCommerce/Magento) Developers wanting managed infra without lock-in to one cloud	Budget-conscious developers EU-based workloads Self-hosters High-performance dedicated servers
Stated uptime SLA	99.99%	99.9%
Storage	SSD	NVME
Regions	30	6
Managed Kubernetes	Yes	No
Support channels	Ticket, Live chat, Docs, Advanced Support (paid, $100/mo, 75% lifetime discount promo to $25/mo)	Ticket, Docs, Community forum
Compliance	GDPR	GDPR, ISO 27001
Hidden costs to watch for	Bandwidth overages billed per-GB and vary by underlying cloud: DigitalOcean $0.02/GB, AWS $0.12/GB, GCP $0.10-$0.17/GB Offsite backup storage billed at $0.033/GB per server Cloudways Autonomous disk overage $1/GB and bandwidth overage $0.04/GB beyond plan baseline Cloudways Autonomous autoscaling billed $0.07-$0.12/hour/server depending on tier Add-ons (Cloudflare Enterprise CDN, Site Manager, Malware Protection, Rackspace Email, DNS Made Easy, Advanced Support) are all separate recurring fees not included in base server price	Setup fees on dedicated servers (e.g. AX42/AX102 setup fee raised from 39 EUR to 79 EUR in 2026; AX162-R/S setup fee raised from 79 EUR to 159 EUR) Traffic overage billed per GB beyond included pool (20 TB EU, as little as 0.5-1 TB in USA/Singapore regions for some lines) CPX and CCX cloud lines saw very large price increases in the 15 June 2026 adjustment (CCX +2.1x to +2.73x, CPX +2.4x to +2.75x monthly in EU); CX and CAX rose a smaller ~1.3x-1.4x Load Balancer and Volume prices separately increased ~36-39% in an April 2026 adjustment VAT excluded from all listed prices
Last reviewed	2026-07-18	2026-07-18