GoDaddy vs Heroku

GoDaddy is strongest for small businesses. Heroku is strongest for teams migrating away. Here's how they stack up on price, uptime, and support.

Feature	GoDaddy	Heroku
Starting price	$5.99/mo	$3/mo
Best for	Small businesses Domain-first buyers wanting one vendor WordPress beginners Users who want phone support	Teams migrating away Legacy Rails/Node apps Historical PaaS comparison
Stated uptime SLA	99.9% (industry-typical figure; not independently confirmed on a blocked GoDaddy SLA page)	99.5% (Postgres Essential); higher SLAs on Standard/Premium/Private/Shield not separately published
Storage	NVME	SSD
Regions	3	2
Managed Kubernetes	No	No
Support channels	Phone, 24/7 chat, Ticket, Docs/Help center	Ticket, Docs (Dev Center), Community forum
Compliance	PCI DSS (for hosted ecommerce/WooCommerce), GDPR	SOC 2, HIPAA (Shield tier only), GDPR, PCI (Shield tier only)
Hidden costs to watch for	Steep renewal-price jump after the first term (often 1.7x-2.5x the introductory rate) Long promotional terms (up to 36 months) are required to see the lowest advertised price; month-to-month billing is dramatically higher Free SSL certificate offer is often only for year one; premium DNS, backups, and site security are frequently upsold as add-ons at checkout cPanel/Plesk licensing and backup services can be bundled extras on VPS/dedicated rather than included Migration and domain privacy sometimes charged separately	Eco dynos ($5/mo flat) are personal-account only and not available to Enterprise/Team customers Postgres Essential tier has no fork/follow, no HA, and only 99.5% uptime SLA -- a hidden reliability cliff vs. Standard Add-on overages (Postgres row/connection limits, Redis memory limits) can force an unplanned upgrade to the next tier Performance dynos require an established payment/billing history before they can be provisioned Private Spaces and Shield Private Spaces carry a substantial network-isolation premium (2-3x) over common-runtime equivalents Heroku Postgres Advanced tier pricing is not published; requires contacting sales
Last reviewed	2026-07-18	2026-07-18