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Heroku vs HostGator

Heroku is strongest for teams migrating away. HostGator is strongest for beginners. Here's how they stack up on price, uptime, and support.

FeatureHerokuHostGator
Starting price$3/mo$3.75/mo
Best for
  • Teams migrating away
  • Legacy Rails/Node apps
  • Historical PaaS comparison
  • Beginners
  • Small business sites
  • Budget-conscious buyers on long-term contracts
Stated uptime SLA99.5% (Postgres Essential); higher SLAs on Standard/Premium/Private/Shield not separately published99.9%
StorageSSDSSD
Regions21
Managed KubernetesNoNo
Support channelsTicket, Docs (Dev Center), Community forum24/7 Live chat, Phone, Ticket, Knowledge base
ComplianceSOC 2, HIPAA (Shield tier only), GDPR, PCI (Shield tier only)PCI DSS (via SSL/hosting infra)
Hidden costs to watch for
  • Eco dynos ($5/mo flat) are personal-account only and not available to Enterprise/Team customers
  • Postgres Essential tier has no fork/follow, no HA, and only 99.5% uptime SLA -- a hidden reliability cliff vs. Standard
  • Add-on overages (Postgres row/connection limits, Redis memory limits) can force an unplanned upgrade to the next tier
  • Performance dynos require an established payment/billing history before they can be provisioned
  • Private Spaces and Shield Private Spaces carry a substantial network-isolation premium (2-3x) over common-runtime equivalents
  • Heroku Postgres Advanced tier pricing is not published; requires contacting sales
  • Renewal prices are 2-3x the advertised introductory rate on every product line (e.g. Shared Hatchling $3.75/mo intro vs $10.99/mo renewal)
  • Longest (36-month) term required to get the lowest advertised intro price; shorter terms cost meaningfully more per month
  • Domain name is free only for year one; standard registrar pricing applies afterward
  • Site/Domain Backup, SSL certificate upgrades, and dedicated IP are upsells on lower shared tiers
  • VPS/Dedicated bandwidth is "unmetered" but subject to a fair-use policy capping sustained resource usage at 25% of system capacity for 90+ seconds
Last reviewed2026-07-182026-07-18

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