Heroku vs Namecheap

Heroku is strongest for teams migrating away. Namecheap is strongest for small businesses on a budget. Here's how they stack up on price, uptime, and support.

Feature	Heroku	Namecheap
Starting price	$3/mo	$1.98/mo
Best for	Teams migrating away Legacy Rails/Node apps Historical PaaS comparison	Small businesses on a budget WordPress sites First-time website owners Domain + hosting bundling
Stated uptime SLA	99.5% (Postgres Essential); higher SLAs on Standard/Premium/Private/Shield not separately published
Storage	SSD	SSD
Regions	2	undefined
Managed Kubernetes	No	No
Support channels	Ticket, Docs (Dev Center), Community forum	Ticket, Live chat, Docs, Knowledgebase
Compliance	SOC 2, HIPAA (Shield tier only), GDPR, PCI (Shield tier only)	Not published
Hidden costs to watch for	Eco dynos ($5/mo flat) are personal-account only and not available to Enterprise/Team customers Postgres Essential tier has no fork/follow, no HA, and only 99.5% uptime SLA -- a hidden reliability cliff vs. Standard Add-on overages (Postgres row/connection limits, Redis memory limits) can force an unplanned upgrade to the next tier Performance dynos require an established payment/billing history before they can be provisioned Private Spaces and Shield Private Spaces carry a substantial network-isolation premium (2-3x) over common-runtime equivalents Heroku Postgres Advanced tier pricing is not published; requires contacting sales	Renewal prices are substantially higher than first-term promo prices across all Shared Hosting tiers (e.g. Stellar renews at ~$3.88/mo vs ~$1.98-2.28/mo intro; Stellar Plus renews at ~$6.88/mo; Stellar Business renews at ~$10.88/mo) Shared hosting pricing increased for renewals starting May 2026 per Namecheap KB article 10780 VPS plans are unmanaged (User-Responsible) by default; Basic management adds ~$10/mo and Complete management adds ~$25/mo on top of base VPS price Dedicated servers are semi-custom/build-your-own so headline starting price may not include desired RAM/storage/RAID configuration Free SSL, domain, and migration offers are typically first-year-only promotional inclusions
Last reviewed	2026-07-18	2026-07-18