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Heroku vs Scaleway

Heroku is strongest for teams migrating away. Scaleway is strongest for european data residency / GDPR-sensitive workloads. Here's how they stack up on price, uptime, and support.

FeatureHerokuScaleway
Starting price$3/mo$0.01/mo
Best for
  • Teams migrating away
  • Legacy Rails/Node apps
  • Historical PaaS comparison
  • European data residency / GDPR-sensitive workloads
  • Startups and SMBs
  • GPU/AI workloads
  • Kubernetes
Stated uptime SLA99.5% (Postgres Essential); higher SLAs on Standard/Premium/Private/Shield not separately published99.9% to 99.99% depending on product tier
StorageSSDSSD
Regions23
Managed KubernetesNoYes
Support channelsTicket, Docs (Dev Center), Community forumTicket, Docs, Community Slack, Status page
ComplianceSOC 2, HIPAA (Shield tier only), GDPR, PCI (Shield tier only)GDPR, ISO 27001, SecNumCloud (French sovereign cloud qualification, select regions), HDS (health data hosting, France)
Hidden costs to watch for
  • Eco dynos ($5/mo flat) are personal-account only and not available to Enterprise/Team customers
  • Postgres Essential tier has no fork/follow, no HA, and only 99.5% uptime SLA -- a hidden reliability cliff vs. Standard
  • Add-on overages (Postgres row/connection limits, Redis memory limits) can force an unplanned upgrade to the next tier
  • Performance dynos require an established payment/billing history before they can be provisioned
  • Private Spaces and Shield Private Spaces carry a substantial network-isolation premium (2-3x) over common-runtime equivalents
  • Heroku Postgres Advanced tier pricing is not published; requires contacting sales
  • Public internet egress from Object Storage: 75 GB free per month, then EUR 0.01/GB
  • Windows Server licensing surcharge on POP2-*-WIN instance variants (roughly 2.5x the equivalent Linux instance price)
  • Dedicated Kubernetes control plane is a paid add-on (~EUR 80/month) above the free mutualized control plane if higher SLA/isolation is needed
  • Snapshot storage for Block Storage billed separately per GB-hour
  • Glacier (cold) Object Storage restoration fee: EUR 0.009/GB
Last reviewed2026-07-182026-07-18

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