Support Plans · $24/mo
DigitalOcean's Developer plan is reasonably priced for email support with a clear SLA, but Fly.io's Standard tier costs only $5 more and offers ticket-based support. However, Fly.io's hidden costs—especially per-GB RAM charges, cross-region networking fees, and storage charges on stopped machines—can quickly exceed DigitalOcean's simpler bandwidth-overage model depending on your workload.
Ticket-based support with more responsive community backing, and base pricing only $5 higher than DigitalOcean.
Caveat: Hidden costs for extra RAM ($5/GB/month), stopped machine storage ($0.15/GB/month), cross-region networking (up to $0.12/GB), and regional pricing premiums can make total cost unpredictable and potentially much higher than sticker price.
Before you switch